The Guild For Human Services operates a multi-site day and residential special education school and adult residential services that follow their core values of integrity, collaboration, excellence, diversity, and respect.

“The Guild is a 24 x 7 organization and what we like most about Broadleaf’s managed services is their responsiveness. We can get in touch with the Help Desk any time day or night and get an issue escalated for a quick resolution.

If a computer for one of our residential houses goes down, getting it back up and running quickly is critical for the safety and well-being of our students and staff. Prior to Broadleaf, I would have to get involved responding to concerned emails and texts about the downtime and it could take hours to get it resolved.  With Broadleaf, I don’t have to get involved at all and issues are resolved swiftly and efficiently.

One of biggest benefits that the Guild has realized with Broadleaf is their willingness and bandwidth to jump in, diagnose and repair some issues with our network. I don’t have an IT staff and rely on the skills of my service provider. I have the confidence that Broadleaf is working to make things better for us not just waiting for things to fail and then fix them.

Broadleaf’s services cost about the same as our previous provider but the dramatic improvement in service makes it a bargain.”

~Charles Carter, CFO, The Guild For Human Services

Guild Human Services